Vertigo Productions Photography

wedding & portrait photography

Terms & Conditions
Not applicable to wedding photography. 
Wedding bookings will have a customized contract.   

Booking an appointment means you have read this

 page in full, that you understand everything and

 that you agree to everything.  All negotiations must

 be made PRIOR to booking an appointment.  Read it

 carefully and ask questions PRIOR to booking an


Payment Methods:

Cash or Email Money Transfer (EMT)

Booking Fee:

An appointment is BOOKED only once a $100 non-

refundable, non-transferable fee has been paid by email

 money transfer.  This fee is subtracted from your

package price.

Remaining Balance:

To be paid in cash upon arrival to your appointment

or via EMT by 9am on the day of your appointment.


Rescheduling Fees:

$0.00 if a minimum of 72 hours notice is given.

$50.00 if LESS than 72 hours notice is given.

$100.00 If LESS THAN 1 hours notice is given.

Snow (All Appointments):

If a minimum of 24 hours notice is given, clients may

reschedule once for free due to winter weather which may

 cause hazardous driving conditions.  The photographer

 also has the right to reschedule any shoot at their

discretion due to winter weather which may cause

 hazardous driving conditions with 24 hours notice.

Precipitation (Outdoor Appointments Only):

In the event of rain or snow, the shoot will take place at St.

Lawrence Park using cover of the large gazebo.


The day of your appointment please have your ringer

turned on and check your email to stay informed on the

 status of your appointment.

Punctuality Policy:

Don't be early.  Arrive to studio appointments no sooner

than 5 minutes prior to your start time.  The photographer

uses the time between appointments to prepare the studio

 for the next session.  Don't be late.  Time slots cannot be

 reduced or upgraded at the last minute.  Be sure to

book enough time accounting for tardiness, wardrobe

 changes and child/pet cooperation.

Guests Policy:

(A guest is a person who is not having their photo taken).

To reduce the photographers exposure to viruses, to

 limit distractions which may effect the overall outcome of

 the shoot, guests are not permitted in the studio, however;

 one parent or guardian may attend as a chaperone

 for children under the age of 18.


Mask Policy:

Vertigo is a small, private studio so face masks must be

 worn at all times by chaperones if they do not intend on

 being photographed.  The photographer will wear a mask

 at all times during your appointment.

Cell Phones Policy:

There are to be absolutely no photos or videos taken

 inside the studio at any time, for any reason.   Do not take

 photos of the photographer at any time, from any angle,

 for any reason.   Please leave your phones on the table at

 the studio entrance when you arrive for your appointment.


Notify the photographer;  prior to booking, of any medically

 induced sensitivities to flashing or blinking lights.


The photographer will have more creative freedom

 shooting models without glasses.  Always choose glasses

 that have anti-glare coatings.  Do not wear progressive

 glasses when shooting outside because they will look like

 sunglasses in the photos.  The photographer is not

 responsible if eyes are not visible due to sunglasses or

 progressives.   Let your photographer know prior to

 shooting if this may apply to anyone in your group.

Retouching (Included):

Temporary blemishes:  Pimples,bruises, scratches, cold

 sores and a very light skin smoothing (digital foundation).

  Retouching (NOT Included):

Preventable retouching is billed at an

 hourly rate:  Tan, makeup, hair roots, body hair, teeth,

 jewelry that doesn't lay properly or has rotated to an

 unwanted position, fingernail paint chips, toenail paint

 chips, marks or indents on the skin caused by garments,

socks and accessories.

Tips / FAQ

-Arrive with hair and makeup ready to shoot.

-Arrive with finger and toenail polish NOT chipped.

-Arrive with unwanted facial hair removed.

-Remove unwanted items from pockets prior to arrival.

-Remove unwanted jewelry & accessories prior to arrival.

-Use teeth whitening applications prior to shooting.

-Practice your facial expressions in the mirror.

-All studio sessions are private; the door will be locked so

no one can walk in uninvited.


Clients are responsible for their own attire and footwear.

  Exceptions apply for maternity, newborn and boudoir


Footwear Policy:

Bring clean, dry shoes to change into when you arrive at

 the studio if your session includes full body shots.

  Choose shoes, nail polish, socks, etc to match your

 wardrobe.  Some sessions will show feet and some will

 not, so please discuss this with your photographer prior to


Accessibility & Liability:

The studio is wheelchair accessible and carries business

 liability insurance.  All equipment is carried in duplicate in

 case something should malfunction.  Dual In-camera

 memory cards record every photo in duplicate in case one

 should malfunction.


No Refunds Policy:

Photography is a service so all payments are final, non-

refundable and non-transferable.   Unlike physical

 merchandise, it is impossible for digital products to be

 returned or exchanged once they have been delivered.

  Re-shoots will only be offered in the event of unforeseen

 technical errors while shooting or in the event that images

 from a shoot cannot be delivered.

Photo Selections:

7 business days following a shoot, you will receive an

 email with low resolution, watermarked images.  These

are provided for the sole purpose of choosing which

 images are to be included in your  photo set.  The proofs

are not to be shared, saved or posted online for any

reason. The deadline for clients to choose their own photo

 selections is 2 weeks from the time they are delivered.  If

 a list of selections has not been received by the deadline;

 without notice, the photographer will automatically choose

 which images are included.  These deadlines are

 mandatory in order to properly manage workflow.  Please

note that some sessions do not include this option to

 choose your own selections.

Schedule of completed images:

Depending how long it takes you to choose your photo

 selections, typical turnaround is 2 weeks.  Please be

 patient, it will delay the photographers progress if their

work flow is interrupted by update requests.  Rush orders

 may only be negotiated prior to booking and starts at $200

Model Release:

Vertigo Productions Photography retains the right to use all

 client images for promotional purposes.  The terms of this

 release may only be negotiated prior to booking.

Re-Delivery of Images:

Clients are responsible for backing up their digital images

 once they have been delivered.  Images are only available

 for 30 days after completion.  Be SURE your email

 address allows images to be attached that are up to 26MB

 in size.  Be SURE the email address you provide has

 been checked and has sufficient storage to receive your

emailed images.  These are large files, so uploading them

to an email takes time.  There will be a $50 admin fee

incurred for images that bounce back to due to size or

 storage limits should you request your images be

emailed more than once.


No one other than Vertigo Productions Photography has

 the right to edit or manipulate the images in any way.

   Adding Facebook filters, Instagram filters, black & white

 filters etc to images by Vertigo Productions Photography

 is considered copyright infringement and us illegal.  If you

want black & white images discuss this with your

 photographer prior to booking.

Digital Images:

All images purchased at Vertigo Productions Photography

 are in digital format.  Prints are not offered or included.

  A license to print your photos whenever you want is

 included in every package. Yes you read that correctly,

we actually INCLUDE printing rights! We do not buy prints

 or photo books from a printing company then sell them to

 our clients for a small fortune. We allow our clients to go

 straight to the printing source,saving them hundreds or

 even thousands of dollars on inflation fees.  Don't worry,

 we will introduce you to a brilliant female print artist who

 will accommodate all of your printing needs, including



Printing License:

Completed images will include a limited use copyright

 license allowing the client to print and upload as often as

 they like.  For printing services Vertigo recommends "the

 copy shop", who are located down the road from the

photo studio at 150 Perth St. Brockville.

Print Sizes:


Vertigo Productions Photography’s images are standard

 2:3 aspect ratio.  Please be aware of these sizes when

 purchasing frames and/or having prints made.


2x3, 4x6, 8x12, 10x15, 12x18, 16x24, 20x30, 24x36

If this topic is a concern, please discuss it prior to


Digital Signature:

Booking a shoot confirms that you have read this

 page in full, that you understand everything and that you

 agree to everything.  Read carefully and ask your

 questions prior to booking because there will not be time

 to read it during your appointment.