Terms & Conditions
Not applicable to wedding photography.
Wedding bookings will have a customized contract.
Not applicable to wedding photography.
Wedding bookings will have a customized contract.
Booking an appointment means you have read this
page in full, that you understand everything and
that you agree to everything. All negotiations must
be made PRIOR to booking an appointment. Read it
carefully and ask questions PRIOR to booking an
appointment.
Payment Methods:
Cash or Email Money Transfer (EMT)
studio@vertigoproductions.org
Booking Fee:
An appointment is BOOKED only once a $100 non-
refundable, non-transferable fee has been paid by email
money transfer. This fee is subtracted from your
package price.
Remaining Balance:
To be paid in cash upon arrival to your appointment
or via EMT by 9am on the day of your appointment.
Rescheduling Fees:
$0.00 if a minimum of 72 hours notice is given.
$50.00 if LESS than 72 hours notice is given.
$100.00 If LESS THAN 1 hours notice is given.
Snow (All Appointments):
If a minimum of 24 hours notice is given, clients may
reschedule once for free due to winter weather which may
cause hazardous driving conditions. The photographer
also has the right to reschedule any shoot at their
discretion due to winter weather which may cause
hazardous driving conditions with 24 hours notice.
Precipitation (Outdoor Appointments Only):
In the event of rain or snow, the shoot will take place at St.
Lawrence Park using cover of the large gazebo.
Ringers:
The day of your appointment please have your ringer
turned on and check your email to stay informed on the
status of your appointment.
Punctuality Policy:
Don't be early. Arrive to studio appointments no sooner
than 5 minutes prior to your start time. The photographer
uses the time between appointments to prepare the studio
for the next session. Don't be late. Time slots cannot be
reduced or upgraded at the last minute. Be sure to
book enough time accounting for tardiness, wardrobe
changes and child/pet cooperation.
Guests Policy:
(A guest is a person who is not having their photo taken).
To reduce the photographers exposure to viruses, to
limit distractions which may effect the overall outcome of
the shoot, guests
are not permitted in the studio, however;
one parent or guardian may attend as a chaperone
for
children under the age of 18.
Mask Policy:
Vertigo
is a small, private studio so face masks must be
worn at all
times by chaperones if they do not intend on
being photographed. The
photographer will wear a mask
at all times during your appointment.
Cell Phones Policy:
There
are to be absolutely no photos or videos taken
inside the studio at any
time, for any reason. Do not take
photos of the photographer at any time, from any angle,
for any reason. Please leave your phones on the table at
the studio entrance when you arrive for your appointment.
Lighting:
Notify the
photographer; prior to booking, of any medically
induced sensitivities to
flashing or blinking lights.
Glasses:
The
photographer will have more creative freedom
shooting models without glasses. Always choose
glasses
that have anti-glare coatings. Do not wear progressive
glasses when shooting outside because they will look like
sunglasses in the photos. The photographer is not
responsible if eyes are not visible due to sunglasses or
progressives. Let your photographer know
prior to
shooting if this may apply to anyone in your group.
Retouching (Included):
Temporary blemishes: Pimples,bruises, scratches, cold
sores and a very light skin smoothing (digital foundation).
Retouching (NOT Included):
Preventable retouching is billed at an
hourly rate: Tan, makeup, hair roots, body hair, teeth,
jewelry that doesn't lay properly or has rotated to an
unwanted position, fingernail paint chips, toenail paint
chips, marks or indents on the skin caused by garments,
socks and accessories.
Tips / FAQ
-Arrive with hair and makeup ready to shoot.
-Arrive with finger and toenail polish NOT chipped.
-Arrive with unwanted facial hair removed.
-Remove unwanted items from pockets prior to arrival.
-Remove unwanted jewelry & accessories prior to arrival.
-Use teeth whitening applications prior to shooting.
-Practice your facial expressions in the mirror.
-All studio sessions are private; the door will be locked so
no one can walk in uninvited.
Wardrobe:
Clients are responsible for their own attire and footwear.
Exceptions apply for maternity, newborn and boudoir
sessions.
Footwear Policy:
Bring clean, dry shoes to change into when you arrive at
the
studio if your session includes full body shots.
Choose shoes, nail polish, socks, etc to match your
wardrobe. Some sessions will show feet and some will
not, so please discuss this with your photographer prior to
booking.
Accessibility & Liability:
The studio is wheelchair accessible and carries business
liability insurance. All
equipment is carried in duplicate in
case something should malfunction. Dual In-camera
memory cards record every photo in duplicate in case one
should malfunction.
No Refunds Policy:
Photography is a service so all payments are final, non-
refundable and non-transferable. Unlike physical
merchandise, it is impossible for digital products to be
returned or exchanged once they have been delivered.
Re-shoots will only be offered in the event of unforeseen
technical errors while shooting or in the event that images
from a shoot cannot be delivered.
Photo Selections:
7 business days following a shoot, you will receive an
email with low resolution, watermarked images. These
are provided for the sole purpose of choosing which
images are to be included in your photo set. The proofs
are not to be shared, saved or posted online for any
reason. The deadline for clients to choose their own photo
selections is 2 weeks from the time they are delivered. If
a list of selections has not been received by the deadline;
without notice, the photographer will automatically choose
which images are included. These deadlines are
mandatory in order to properly manage workflow. Please
note that some sessions do not include this option to
choose your own selections.
Schedule of completed images:
Depending how long it takes you to choose your photo
selections, typical turnaround is 2 weeks. Please be
patient, it will delay the photographers progress if their
work flow is interrupted by update requests. Rush orders
may only be negotiated prior to booking and starts at $200
Model Release:
Vertigo Productions Photography retains the right to use all
client images for promotional purposes. The terms of this
release may only be negotiated prior to booking.
Re-Delivery of Images:
Clients are responsible for backing up their digital images
once they have been delivered. Images are only available
for 30 days after completion. Be SURE your email
address allows images to be attached that are up to 26MB
in size. Be SURE the email address you provide has
been checked and has sufficient storage to receive your
emailed images. These are large files, so uploading them
to an email takes time. There will be a $50 admin fee
incurred for images that bounce back to due to size or
storage limits should you request your images be
emailed more than once.
Filters:
No
one other than Vertigo Productions Photography has
the right to edit or manipulate the images
in any way.
Adding Facebook filters, Instagram filters, black
& white
filters etc to images by Vertigo Productions Photography
is considered copyright infringement and us illegal. If you
want black & white images discuss this with your
photographer prior to booking.
Digital Images:
All images purchased at Vertigo Productions Photography
are in digital format. Prints are not offered or included.
A license to print your photos whenever you want is
included in every package. Yes you read that correctly,
we actually INCLUDE printing rights! We do not buy prints
or photo books from a printing company then sell them to
our clients for a small fortune. We allow our clients to go
straight to the printing source,saving them hundreds or
even thousands of dollars on inflation fees. Don't worry,
we will introduce you to a brilliant female print artist who
will accommodate all of your printing needs, including
boudoir.
Printing License:
Completed images will include a limited use copyright
license allowing
the client to print and upload as often as
they like. For
printing services Vertigo recommends "the
copy shop", who are located
down the
road from the
photo studio at 150 Perth St. Brockville.
Print Sizes:
Vertigo Productions Photography’s images are standard
2:3 aspect ratio. Please be aware of these sizes when
purchasing frames and/or having prints made.
2x3, 4x6, 8x12, 10x15, 12x18, 16x24, 20x30, 24x36
If this topic is a concern, please discuss it prior to
booking.
Digital Signature:
Booking a shoot confirms that you have read this
page in full, that you understand everything and that you
agree to everything. Read carefully and ask your
questions prior to booking because there will not be time
to read it during your appointment.